FIT2GO, LLC has several shipping options that will depend on the weight and volume of the order. Generally, for orders in which the total weight of the products is equal to or less than 60 KG, these are usually sent through a parcel company with express service 24/72 hours (DHL) with door delivery. However, if the weight/volume is higher, the products will be sent through a pallet company. The delivery in the latter case is from 3 to 5 working days from the confirmation of shipment and is done at street level, the delivery service is not included.

To find out exactly the cost of the shipment, you must carry out the purchase process, select the products you want and enter the postal code and the destination town. The latter, together with the weight/volume of the products, will determine the shipping cost that will be shown prior to making the payment.

Packages are generally shipped the same day your payment is received as long as it is made before 1:00 p.m. However, the company reserves up to a maximum of 72 working hours for its preparation and subsequent shipment in cases where the volume of orders to be prepared is higher than expected.

Shipping costs include transportation, packaging, handling, and insurance against breakage and/or loss.

Orders paid by immediate bank transfer will not be effective until we receive the amount of the transfer in our checking account. Through the rest of the payment methods (card, or Paga+Tarde Financing), the order will begin to be prepared immediately. If the order is urgent, we recommend not using bank transfer as a method of payment as your order could be delayed.

When placing an order through our website, once it is shipped, we will inform you by email. In addition, we monitor the delivery process and will contact you in case there are any problems. Please, to facilitate this work, we request a telephone number when completing the form in the purchase process.